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As a solicitor dealing with probate work
I have often been shocked when I see funeral bills from the Co-op. When
compared to independant funeral directors they seem to be nearly double the
price. All was explained when I watched Despatches last night. Their undercover
reporter showed the public the hardline selling tactics employed by the
Co-op.
This links to the fact that some
families who were using Co-operative funeral services were hararrssed by the
Co-op into using their legal teams for the probate work. I have heard about one
family who were contacted four times in the two weeks after the death of
their relative. The calls were to pursuade them that they should use
Co-operative legal services. This is shocking behaviour.
My advice would be to use your local
funeral director. In Newcastle upon Tyne I have had dealings with a very nice
firm in Wideopen called Duckworth Funeral Directors. They were nearly half
the price of the Co-Op. I am not on commission I just feel strongly that people
ought to be aware of what is going on.
Jacqueline Emmerson
